Fraud and embezzlement has become one of the fastest growing “careers” in our country for at least the last 20 years. National attention was brought to this growing epidemic on Monday, January 15, 2018 when USA Today featured on the front page an excerpt of a Detroit Free Press article entitled: “Embezzlement Plagues Union Offices […]
Mandatory I-9 Form for All New Hires
There is a new Employment Eligibility Verification or I-9 Form for use by all US employers for anyone hired September 18, 2017 or later. It must be completed within 3 days (72 hours) of the start of employment date and maintained for the longer of 3 years or 1 year after termination. You can find […]
Don’t Get Embezzled – Podcast with Howard Farran
Howard Farran runs a popular podcast series called “Dentistry Uncensored.” I had the honor and privilege of being a guest on his program to share my knowledge and viewpoint on dental embezzlement, fraud, waste and abuse. Topics include: New and innovative embezzlement schemes. Portrait of a weasel – what does a dental embezzler look like? […]
Telephone Etiquette Tips For Growing Your Practice
By Jim DuMolin This week, I’d like to review telephone etiquette. This is important stuff! Up to 50% of the new patients calling your office may be lost due to poor call handling. The initial phone call between a new patient and your office is critical. Fortunately, there’s an easy solution… follow the advice below! […]
Seven Steps to Hiring the Right Dental Team Member
Hiring the right person to join your team is not an easy task. In 25 years of interviewing and hiring, I have developed and honed a structured process for finding the best candidate for the job. This process takes time and dedication, but produces results. I don’t guarantee that it will find you the right […]
