by Jim Du Molin Today, I’d like to talk about maximizing the Scheduling Coordinator’s effectiveness. Here’s my advice: Take your Scheduling Coordinator off the front desk and out of the line of fire. Some of you may object to this idea. I know it’s going to be tough for a lot of you. But I think the […]
Credit Balances – Low Hanging Fruit Opportunities
The following is Part II in our series – Credit Balances – Management, Opportunity & Challenges. Over the last 20 years, we have found that doctors and the front desk team consistently consider patient credits as “Oh, my gosh, there they are. If patients want them, they will ask!” End of story. What is not […]
Legally Avoid All Credit Card Processing Fees
By Ken Givens, Director of Sales, US Merchant Payment Solutions LLC Peter Freeman, the co-owner and “head jerk” at a Pharmacy and Soda Fountain shop, said credit card swipe fees are his biggest business expense after rent and payroll. He estimates he spends $15,000 a year on the 2 to 4 percent swipe fees that […]
Credit Balances – Management, Opportunities & Challenges
This is the first article in a series that will focus on how credit balances should be managed to provide growth opportunity or handle substantial challenges in your practice. Today I want to address what to do with credit balances belonging to patients that are no longer “active” for whatever the reason, e.g., death, moved, […]
Hiring an Accountant to Keep All Your Worth
By Michael L. DeVries, CFP®, CHBC, EA I received a call from a client for whom I was doing monthly accounting. At that time, our services for the client consisted of compiling monthly financial statements, filing quarterly payroll tax returns, annual company returns, and assisting him with various practice management projects. The call I received […]
